Frequently asked questions

Where do you ship ?

We ship to Canada and USA by using print on demand facilities. They will prepare and ship out the orders.

 

Production time & Shipping 

Production takes 3-5 days. Once the item has left the print on demand facility, we cannot upgrade shipping options and are not responsible for the shipping time. You will have to reach out to the shipping company for further information. 

 

Who created the designs

All designs are created by hand, by me ! I use Canva to create and edit every creation. Lots and lots of work and hours go into every design !

 

Will you ship worldwide

Our intention is to grow as a company and make shipping more affordable and available worldwide in the near future.

 

Will I have to pay for customs ?

If a product is only available to ship out of one country, it will be marked as such ( ex: SHIPS FROM USA ONLY or SHIPS FROM CANADA ONLY).  In this case, customs charges may apply. We are not responsible for customs charges.

 

Returns & Refunds

If a product has arrived damaged, or the wrong product has been received. Please reach out to us within 3 days of receiving the product with a picture and an explanation of the situation. We will send out the correct item to you. A refund might be applied in a case by case review.  We do not accept returns at this moment.